User Researcher & Experience Designer Liverpool

Mindwave Ventures ( are rethinking, reshaping and redesigning how technology is used to create impact at scale within healthcare.

The team are seeking a User Researcher and UX Designer to work on a digital project focusing on citizen access to health and social care information and resources.  This project is a spin off from Mindwave’s Personal Health Records Programme and so will also include providing design support across PHRs. 

You will have a strong background in user research and will work closely with designers, users and clients to facilitate conversations and ensure the products we create are useful, usable and valuable.You must be willing to travel extensively around the Cheshire & Merseyside region.


Your responsibilities:

You will work alongside our Lead Designer and collaborate with the team on all activities below.

  • Conduct user research (in-depth interviews, designing surveys, collating and presenting results)

  • Facilitate discovery, design and strategy workshops

  • Write reports to consolidate the outputs, findings and recommendations

  • Synthesise insights and identify user needs

  • Translate user needs into user stories for development

  • Map out user journeys and service blueprints

  • Create clickable prototypes for user testing

  • Engage with clients, presenting work to date and insights

  • Design and create presentations, reports, style guides and assets


Skills and experience – must haves:

  • Confidence and experience facilitating conversations and workshops

  • Experience designing and conducting face to face and remote user testing

  • An interest in data and evidence and how to use it in decision making

  • Experience using Adobe Suite and other tools such as XD, InDesign, Illustrator and Sketch

  • Experience of creating interactive experiences for apps (mobile & tablet) and web (mobile, tablet and desktop) 

  • Solid understanding of UX principles

  • Attention to detail

  • Ability to sensibly prioritise organisational and user needs

  • On top of the latest digital trends and standards, including accessibility principles

  • Able to work remotely as an individual as well as in a team setting  


  • Have worked in an Agile environment

  • Experience across multiple user testing tools and platforms

  • Have used a wide variety of user research and testing methods - e.g. in-depth interviews, surveys, workshops, remote testing, analysis

  • Data visualisation experience is a bonus, but not a must

About us

Mindwave Ventures are making an impact in the world of health and wellbeing by creating products and services that truly meet the needs of our users.

We value testing and learning above all else, using good design and evidence to drive our projects forward.

We’re an incredibly passionate and energetic team consisting of designers, researchers, project managers and developers. We work closely with clinicians and other third parties to ensure we are utilising the best brains in the biz – across a multitude of sectors.

If you want to come and make a big change in a small place, we’d love to hear from you.

To apply, please send us:

  • CV - showing your key skills, interests and personality

  • Short cover letter - why is working at Mindwave right for you?

  • Portfolio of UX and UI – showcasing a select number of projects that show your work in the field.

Applications should be sent to


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